Important Information
Policies
To help make your stay at Palace Hotel in Kuala Lumpur as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies to ensure a smooth Kuala Lumpur stay.
Check-In / Check-Out: Check-in from 14:00; check-out until 12:00.
Age Restriction: Guests of all ages are welcome.
ID Requirement: Valid government-issued photo ID is required at check-in.
Smoking: Non-smoking property with designated areas outside.
Pets: Pets are not allowed.
Cancellation: Policies vary by booking; many allow free cancellation before the deadline.